Shipping Policy
📦 Shipping Policy
At KristinaPet, we proudly ship to 28 countries worldwide! Below you’ll find details about our shipping zones, delivery times, and shipping fees.
🌍 Shipping Zones
We currently ship to the following countries:
United States, Canada, United Arab Emirates, Austria, Australia, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.
Shipping details are divided by region:
1. 🌐 International Shipping (26 Countries Except US & Canada)
Economy Shipping
- Shipping fee: Calculated at checkout
- Estimated delivery: 7–15 business days
Free Shipping (on orders over $50)
- Estimated delivery: 7–10 business days
Note: All international orders ship from our global warehouses. Delivery times may vary depending on destination and customs clearance.
2. 🇨🇦 Canada
Economy Shipping
- Flat rate: $9.99 USD
- Estimated delivery: 7–15 business days
Priority Shipping
- Flat rate: $14.99 USD
- Estimated delivery: 5–10 business days
3. 🇺🇸 United States
US Standard Shipping
- Free shipping on all orders
- Estimated delivery: 5–8 business days
Orders over $50
- Free shipping (same time frame): 5–8 business days
🚚 Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Once shipped, you will receive a tracking number via email.
📦 Multiple Shipments
Your order may arrive in multiple packages if it includes items from different suppliers or fulfillment centers. We’ll always provide tracking for each shipment.
❗Important Notes
- Please ensure your shipping address and contact details are accurate when placing an order.
- Customs duties or import taxes (if applicable) are the buyer’s responsibility.
- If your order is delayed beyond the estimated time, feel free to contact our support team for assistance at contact.kristinapet@gmail.com